New Patients
Register as a New Patient
The doctors welcome new patients who live within our practice area.
To register with the surgery:
- Use the NHS "Register with a GP service"
- Come to our surgery to register.
Everyone is welcome in general practice. You do not need to provide proof of ID, address, immigration status or an NHS Number in order to receive care or see a GP.
When you register with the practice, we like you to fill in a simple questionnaire.
You will be asked to book an appointment with a nurse for a few basic health checks. This helps us to find out more about your health and so give you appropriate treatment until your medical records are sent to us.
The doctors have individual expertise in different branches of medicine, and so you may be advised to see a particular doctor for a particular problem.
When a partner is away, you may have to see a locum (temporary) doctor. These are all fully qualified and experienced.
Hollymoor Medical Centre
Practice Boundary
Frankley Health Centre
Practice Boundary
Temporary Patient Registrations
If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.
To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.
Non-English Speakers
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.
Open the leaflets in one of the following languages:
Disabled Patient Facilities
Our surgery is fully accessible for disabled patients.
If you need wheelchair access please use the main entrance at the front of the building. Alternatively, you can use the staff entrance from the car park which is at the rear of the building. Both of our entrances offer level access. We have lifts on the ground floor which will take you up to the first floor treatment rooms.
If you need any help accessing the building or using the facilities, please ask a member of staff on reception who will be happy to help you.
We have fully compliant facilities, including disabled toilets and inductions loops. Please ask our reception staff further details or contact us online for any queries you may have.