It is always better to visit the surgery to be seen. We have all of the facilities may be needed and we can help more patients if doctors can spend less time travelling.

Routine appointments can be booked up to 4 weeks in advance. Book on the day appointments are released on a daily basis. All doctor’s offer a call back service and will try to deal with your request over the telephone if possible at the end of their surgery. All emergencies are seen on the same day, if you feel it is a medical emergency then you will be offered an appointment to see the Duty Doctor. We offer early pre-bookable appointments 7.00am – 8.00am five days of the week

Please note that there will be times when you cannot book an appointment in advance.  This will be before and after Bank Holidays when all appointments will be available to book on the day only.  This is due to the high volume of patients needing an appointment around the Bank Holiday period and helps us to accommodate them.

Genuine EMERGENCY cases will always be seen the same day. You may have to wait a little longer but you will be seen. Otherwise, you may have to wait a day or two for an appointment.

If you wish to see a specific doctor you may have to wait a longer time for a free appointment.

Hollymoor Medical Centre can offer evening and weekend face to face GP, Nurse and Healthcare Assistant appointments from College Green Hub.

We continually review our appointment system to see how we can best offer a spread of appointments to our patients. We have some appointments that are available to book 4 weeks in advance, some 48 hours in advance and some that are available to book on the day. 

There are a fixed number of appointments in each category so please be aware that you might not get an appointment with the doctor of your choice. 

We continue to offer a duty doctor who will see medical emergencies as necessary on the day.  If you have a medical emergency we will always deal with your problem, although you may need to speak to a doctor on the telephone before you are seen.

Appointment cancellation.

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.