Patient-centred care lies at the heart of SDS MyHealthcare
Our practice is a member of SDS MyHealthcare. We offer face-to-face GP, Nurse and Healthcare Assistant appointments in the evenings and at weekends at our six local Hubs. These Hubs also provide our patients with a wide range of other primary care services.
The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff.
In response to the recent coronavirus outbreak, and in an effort to protect vulnerable patients and staff who use our services we have had to suspend some of our clinics and face to face consultations. We will not be opening the doors to the surgery, if you wish to book an appointment to see a medical professional then please call the surgery on the main telephone line 0121 476 9191 after 8.00am. We will be offering telephone triage for all urgent/on the day appointments. Initially you will speak to a trained receptionist who will direct you to the relevant service/healthcare professional for your needs. If appropriate you will be booked in for a call back from the GP who will then assess your needs and formulate a management plan based on this.
You will be asked if you have travelled to any of the affected places in the last 14 days or if you have had any contact with somebody with coronavirus. If you have a fever, tiredness, cough, breathing difficulties or muscle pain you will be advised to call NHS 111.
Please do not come to the surgery unless you are requested to by a healthcare professional or a trained medical receptionist.
To protect yourself and others search ‘nhs coronavirus’ or for advice call NHS 111 if you are concerned or have any symptoms of this virus.
Due to the current exceptional pandemic conditions currently in force, any complaints will be dealt with as timely a process as can be adapted when normal working conditions resume. Exclusions that will be processed as per our normal policy are those which would relate to safeguarding or alleged criminal activity.
Our new Privacy Policy came into effect on May 25, 2018. The changes reflect the increased transparency requirements of the EU General Data Protection Regulation (known as the ‘GDPR’). You can view our privacy policy here.
The doctors and staff at Hollymoor Medical Centre in Northfield are proud to offer the highest standard of patient-centred healthcare. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.
From 22nd February, specialists will be carrying out planned works to remove asbestos residue in a small part of the water tower and in some parts of the basement area of the building.
These areas are not accessed by patients or staff. so there is no need for concern. The works will not pose any risk to users of the surgery areas, but you will notice scaffolding and screens in place while the works are completed.
We aim to keep disruption to a minimum – thanks for your patience.
Hollymoor Medical Centre
Manor Park Grove
Northfield
Birmingham
B31 5ER
If you require medical advice, by telephone, outside of our opening hours please contact NHS 111
Open every day of the year including Christmas Day and all other Bank Holidays between 08:00 - 20:00
If you are suffering from a life threatening condition please dial 999